24/7 Emergency Service (803) 220-4491

Privacy Policy

Last updated: March 7, 2026

Introduction

Unity Power and Light LLC ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at unitypowerandlight.com, contact us by phone, email, or text message, or use our services.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and mailing address
  • Service Information: Details about the electrical services you request, property address, and scheduling preferences
  • Communication Records: Records of phone calls, text messages, and emails exchanged between you and our team
  • Payment Information: Billing details necessary to process payments for services rendered
  • Website Usage Data: IP address, browser type, pages visited, and other standard web analytics data

How We Use Your Information

We use the information we collect to:

  • Provide, schedule, and manage electrical services you request
  • Send quotes, invoices, appointment reminders, and service updates
  • Communicate with you via phone, email, or text message about your service requests
  • Send follow-up messages, including requests for feedback or reviews
  • Improve our services and customer experience
  • Comply with legal obligations

Text Messaging (SMS) Communications

By providing your phone number and requesting our services, you consent to receive text messages from Unity Power and Light. These messages may include:

  • Appointment confirmations and reminders
  • Service quotes and invoices
  • Job status updates
  • Follow-up messages and review requests

Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.

To opt out of text messages at any time, reply STOP to any message you receive from us. You may also text QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. After opting out, you will receive a one-time confirmation message and will no longer receive text messages from us.

For help, reply HELP to any message or contact us at (803) 220-4491 or info@unitypowerandlight.com.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

  • Service Providers: With trusted third-party tools we use to manage our business operations (such as scheduling, invoicing, and communication platforms), solely for the purpose of providing services to you
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Protection: To protect the rights, safety, or property of Unity Power and Light, our customers, or the public

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain business records, and comply with legal obligations. You may request deletion of your personal information by contacting us.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of text message communications at any time

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: